General Conditions
Specific payment and cancellation conditions will be indicated in each offer
Flexible to 3 days
Free cancellation up to 3 days before check-in.
In case of cancellation or changes made after this deadline, the price of the first night will be charged.
No charge before check-out. As guarantee, the payment will be pre-authorized 4 days before check-in.
The Hotel reserves the right to check the validity of the card requesting authorisation from your credit card company for the amount of your reservation (Pre-authorisation)
August, bridges,italian holidays, or any other offer/ proposal that specifically states conditions other than these are excluded
Flexible to 7 days
Free cancellation up to 7 days before check-in
In case of cancellation or changes made after this deadline, the total amount of the stay will be charged.
No charge before check-out. As guarantee, the payment will be pre-authorized 8 days before check-in.
The Hotel reserves the right to check the validity of the card requesting authorisation from your credit card company for the amount of your reservation (Pre-authorisation)
August, bridges,italian holidays, or any other offer/ proposal that specifically states conditions other than these are excluded
Flexible up to 21 days for Groups/Agency offers
Free cancellation up to 21 days before check-in
In case of cancellation or changes made after this deadline, the total amount of the stay will be charged.
No charge before check-out. As guarantee, the payment will be pre-authorized 22 days before check-in.
The Hotel reserves the right to check the validity of the card requesting authorisation from your credit card company for the amount of your reservation (Pre-authorisation)
August, bridges,italian holidays, or any other offer/ proposal that specifically states conditions other than these are excluded
Rate with confirmation deposit and balance at 3 days:
- 30% deposit on confirmation not-refundable (through bank transfer or credit card)
- credit card as guarantee on which a pre-authorisation may be made
- balance of the total amount 3 days before check-in by bank transfer or credit card (cancellable up to 4 days before)
Rate with confirmation deposit and balance at 7 days:
- 30% deposit on confirmation not-refundable (through bank transfer or credit card)
- credit card as guarantee on which a pre-authorisation may be made
- balance of the total amount 7 days before check-in by bank transfer or credit card (cancellable up to 8 days before)
Not Refundable Rate
The full amount will be paid upon confirmation of booking and under no circumstances can be reclaimed (unless otherwise agreed).
Charged on confirmation to credit card or ask for bank transfer details (at least 4 days before check-in).
Rate required for Special Offers
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- In case of no-show or early departure 100% of the entire stay will be charged
- In the case of a Offer/Proposal with Confirmatory Deposit, it will be retained as a guarantee without possibility of refund
- The credit card provided as a guarantee will be charged for any undeclared consumptions at the time of departure, damages caused to the room and/or facility, penalties of any other kind